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Help / FAQ

How do I order?
How can I pay?
What does the order status mean?
Can I return my purchase?
Licensed products - what does that mean?
Do you ship internationally?
Do you have a mailing list?
Are there any MrVintage stores I can visit?

How do I order?
Just choose the particular item you want and click "ADD TO CART"

If you want to purchase more items click "CONTINUE SHOPPING" and you will be able to continue to browse our store. If you're ready to complete your purchase click "CHECKOUT".

Once at the checkout you will be asked to confirm your postal address and choose your preferred payment option (bank deposit/cheque/credit card)

When you have completed the checkout we will send you an email confirming the status of your order. Once the status of your order has changed we will send you another email to keep you informed of your purchase.

If you have any questions please don't hesitate to get in contact - as we are more than happy to help you out.


How can I pay?
You can pay by bank transfer/deposit, cheque or credit card (we accept all major credit cards). All credit card transactions are processed by DPS ( Direct Payment Solutions ) in a secure payment gateway - so it is very safe.

Lay-by is also available, but please contact us for approval before placing your order.


What does the order status mean?

Pending:
We have received your order and your items will be sent within 48 hours of receiving your payment pending stock availability.

Processing:
Your order has been confirmed along with your payment. If your order is processing, we are waiting for your order to arrive from our USA warehouse or the item is out of stock pending restocking. Please bear with us during the processing period - most orders will only take about 4 days to get to us from the USA, so 'Processing' orders may stay at this status for up to 7 days.

Dispatched:
Your order will be sent on the next courier run. Please contact Mr Vintage Ltd Clothing if you have not received your order in 7 days of receiving your order update - 'Dispatched' email.


Can I return my purchase?
Of course! We want you to love everything you buy from us so if for any reason you are not completely satisfied, please return the item to us within 30 days of the purchase date. Check out our Returns & Exchanges Policy for further details.


Licensed products - what does that mean?
Here at MrVintage.com.au we only sell authentic licensed merchandise. That means every item that we purchase a small royalty fee has gone to the owner who owns the rights to that character/logo/movie etc. So for example ? the Star Wars shirts that we purchase a small royalty fee have been paid to George Lucas.


Do you ship internationally?
Yes. Please check out our International page for further details.


Do you have a mailing list?
Yes! The benefit of being on our mailing list is that you will get special offers and discount codes to use on our t-shirts. Plus, we only send emails an average of once a month. Join mailing list.

Are there any MrVintage stores I can visit?
Not yet.

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Pakeha Party womens t-shirt (Kiwiana PAK003)
5 of 5 Stars!
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